Terms

Confirmation

By accepting these terms & conditions and confirming your order, a binding agreement is entered into. When your order has been registered, you will receive an automatic e-mail confirming your order. We reserve the right not to deliver in the case that the stock level was incorrect displayed at the time of receiving the order. Should we be unable to deliver in accordance with the terms in the confirmation of order, you will be contacted and we will give you the opportunity to cancel the order. Please read the terms & conditions before placing any orders on savvycph.com.

Age restrictions

Parental or guardian consent is necessary for customers under the age of 18. If you are under 18, you must let your parent or guardian know about our privacy policy before you register or use any of this site’s services.

Payment

savvycph.com accepts Dankort, VISA/Dankort, Visa, MasterCard, American Express, and JCB. If payment is by debit or credit card, the customer must enter all the necessary information on the card.

All information is sent securely to savvycph.com, using SSL (Secure Socket Layer) through an encrypted connection. This prevents any unknown and unauthorized sources from accessing customer information. savvycph.com does not store customer credit card information after completing the transaction.

All prices include Danish VAT. savvycph.com reserves the right to change prices at any give time. On savvycph.com prices are shown in the following currencies: Danish Kroner (DKK).

The money will be withdrawn from your bank account when the package has been sent from our storage.

Savvycph.com sends all packages with GLS and Post Denmark in Denmark and to their international destinations, we use BRING in Sweden and Finland and TNT in Norway. Exceptions cannot be made.

Shipping times for regular service inside Denmark is 24 hours. Outside of Denmark are 3-7 business days. Savvycph.com accepts no responsibility for delays in customs processes outside the EU. Shipping times are guiding and may vary.

International shipping costs vary from country to country. The prices are shown on savvycph.com and are added to the order when a customer places an order. Customer Service is at the customer’s disposal to answer any questions regarding shipping costs on info@savvycph.com and +45 51 25 90 45. Please allow 1-2 working days for us to respond.

Returns

Goods may be returned within 14 calendar days from date of receipt. All packages are sent in a reusable packaged, which also can be used for returns.

The product(s) must be returned in original packaging. Shipments do not include return label, and return costs are the responsibility of the customer.

All returns that do not meet the above requirements will be rejected by savvycph.com. Please note that the customer must retain the receipt of the return shipment until the product is received and refunded by savvycph.com.

If the customer wishes to exchange an item, this can be done by placing a new order and returning the unwanted item. Once the returned product is received by savvycph.com, the items(s) are refunded. Savvycph.com reserves the right to request additional shipping costs from the customer on orders for multiple items. All returns must be shipped back to this address:

Dansk E-logistik

Heeringvej 25

4690, Haslev

Denmark

Subscriptions

For subscriptions will the subscription price, which is written on the subscription site, be withdrawn for every subscription period. A receipt for this will be sent on e-mail for every time a new period starts. The e-mail includes a date for the start of the next subscription period. You can also access the receipts through your personal page. To access the personal page you will have to use the login you created on your first visit to the site. If you have any concerns about your receipts or have other questions please contact info@savvycph.com.

In order to cancel your subscription you can login to your personal page and click the unsubscribe button or you can contact info@savvycph.com.

However you will still have to pay receipts that have already been issued. You have to cancel your subscription at least 24 hours before the next subscription period starts.

We would like to emphasize that you cannot connect to your personal page, without agreeing to our terms and conditions including the terms for subscriptions.

Change credit card

If you need to change your credit card, it can be done by login to “my page” and choose “Change Your Subscription”. After this you have to confirm your subscription preferences and in the end change your credit card information.

Warranty

All products from savvycph.com come with a 2-year manufacturing warranty. This guarantee includes faults in the fabric, workmanship and other manufacturing related errors. The warranty does not apply to defects caused by normal wear and tear. For warranty claims, please contact customer service at info@savvycph.com.

Please make sure to look at the products when you receive them and should their be any problems with it, let us know as soon as possible in order to correct the product.

Privacy

Savvycph.com treats all customer information with the highest respect and integrity. No information will be available to any third parties.

Cookies

Savvycph.com collects information about customer behavior on the website with the use of cookies. A cookie is a small text file placed on the customer computer’s hard drive which track the customer’s behavior.

Cookies are used to personalize the customer’s online experience on savvycph.com. Cookies are reliable files that can execute program code, cannot transmit viruses and cannot be used to gather information about the customer’s internet use on external sites. Savvycph.com does not use cookies to collect or store personal information. It is possible for the customer to not accept cookies. Most internet browsers allow you to delete or block cookies and to ask for the customer’s consent before a cookie is stored.

Managing cookies is in the web browser’s preferences. Please note that if the customer does not wish to use cookies when visiting savvycph.com, it may have an impact on the buying experience. Savvycph.com uses cookies to keep the customer’s shopping cart updated and cookies are also required to execute a checkout.

Savvycph.com uses cookies for the following general purposes:

User functionality, statistics, sales and advertising. The functional cookies are used to ensure that Savvycph.com works as intended, which amongst other things, allows customers to be able to add items to the cart, complete a purchase etc.. No personal information is stored and cookies are automatically deleted when the browser is closed. We use services from Google (Google Analytics) to collect web statistics. Cookies from these providers offer the ability to see which pages are visited, traffic referrals etc. This information is used to measure and improve the customer experience as well as analyzing up on sales and advertising campaigns.

Force Majeure

We have the right to assert force majeure in the case of war, warlike event, civil war, revolution, government sanction, strike, lockout, blockade, natural disaster or similar incidents. This means that the agreement will not need to be fulfilled in part or in full. Should this, contrary to expectation, occur, we will attempt to notify you by e-mail.

Company

www.savvycph.com is the official online shop for Savvy ApS. All products is produced by Neutral and Savvy Copenhagen has the rights to use their own logo on all products. Savvy ApS is governed by Danish law and registered in Denmark at:

Marstalsgade 27 4.th.
2100 Copenhagen (Østerbro)